Technology Support Services | Adult & Career Technical Education
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Technology Support Services

Customer Assistance Technology 2 - Technology Support Services

The technology support services program is an entry-level information technology program combining both lecture and hands-on training in the areas of computer hardware, operating systems, and networking technologies.


This program offers computer technology support training  The content includes practical experiences with the latest software titles,  general employability skills, technical skills, and occupation-specific skills.

Employment Opportunities:

Technology support services typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Job Outlook:

Employment of computer support specialists is projected to grow 12 percent from 2014 to 2024.


The average annual wage for network and computer systems administrators is $45,970, or $22.10 hourly.


Location and Hours:

  • Miami Senior Adult Education Center (Certificate – 150 Hours)
  • North Miami Adult Education Center (Certificate –  150 Hours)

Information Technology