Technology Support Services | Adult & Career Technical Education
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Technology Support Services

Customer Assistance Technology 2 - Technology Support Services

The technology support services program is an entry-level information technology program combining both lecture and hands-on training in the areas of computer hardware, operating systems, and networking technologies.

Introduction:

This program offers computer technology support training  The content includes practical experiences with the latest software titles,  general employability skills, technical skills, and occupation-specific skills.

Employment Opportunities:

Technology support services typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Job Outlook:

Employment of computer support specialists is projected to grow 12 percent from 2014 to 2024.

Salary:

The average annual wage for network and computer systems administrators is $45,970, or $22.10 hourly.

 

Location and Hours:

  • Miami Senior Adult Education Center (Certificate – 150 Hours)
  • North Miami Adult Education Center (Certificate –  150 Hours)

Information Technology